Frequently Asked Questions
Are LILAC products suitable for daily use?
Yes, LILAC products are designed for comfortable all-day use at home. Thanks to their soft textures and comfortable fits, they easily adapt to your daily routine.
What is the fabric composition of the products?
Our products feature soft, comfortable, and skin-friendly fabrics. Each piece is crafted with both comfort and a stylish appearance in mind.
What are your sizes like?
LILAC products are generally designed with a comfortable fit. You can choose your regular size according to the sizing information provided in the product details.
When will my order be shipped?
Your orders are carefully prepared and handed over to cargo usually within 1-3 business days after payment confirmation.
Can I return or exchange a product?
Yes, you can request a return or exchange for products you received within 14 days. The product must be unused, with its tag attached, and in its original packaging.
Are LILAC products suitable as gifts?
Yes, thanks to their simple, elegant, and practical designs, LILAC products are a wonderful gift option that offers both comfort and style to your loved ones.